My tracking link is not updating

Your tracking link may not update immediately after shipment.
 In many cases, carriers need 24 to 72 hours to scan the parcel. 
This means your order may already be in transit, even if the tracking page still shows little or no movement.

What you can do step-by-step:
(1.) Check whether the parcel is already close to delivery: Some carriers only update tracking at key moments, such as when the parcel reaches the destination country, local depot, or delivery route. 

(2.) Review the estimated delivery window and make sure at least 3 business days have passed since the last tracking update. 

(3.) If possible, contact the carrier directly using your tracking number, as they may have more detailed delivery information than what is shown publicly.

If the tracking has not changed for more than 3 business days, and the carrier cannot provide a clear update 

Please include:

- Your order number 
- Your tracking link in your message


Contact our support team. We will then review the shipment status and, if needed, investigate further with the carrier.