What is our warranty policy?

Read about our Terms & Conditions 

A brief summary:

Not covered under warranty:
- Normal wear and tear (parts that wear out through regular use) 
- Consumable / wearable items after use
- Misuse, improper use, or accidental damage (e.g., drops, excessive force, unsafe use) 
- Use on incompatible materials, such as carbide blades that wear out the sharpening head faster and reduce the blade’s effectiveness. 
- Results that depend on technique or blade condition 

It does NOT cover issues caused by wear, misuse, accidents, or using the product outside its intended purpose.  


What is covered under warranty?
- We provide a 1-year warranty from delivery covering
- Manufacturing and material defects
- Products that do not function under normal intended use


If you’re unsure Contact support with your order number and send clear photos or a short video.